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Frequently asked questions.
Making your book
How do I start a PixFlips book?
Visit the PixFlips app to start your book. Gather your favorite photos, arrange them, personalize your cover, and review your book before ordering.
Can I create a cover using AI?
Yes. Visit our AI cover ideas, copy a prompt into your preferred AI image tool, and replace the bracketed details with your own. Create the artwork there, then upload your finished cover to PixFlips.
Do I need a photo to make an AI cover?
No. Our “Create a Cover From My Story” and “Surprise Me!” prompts work from your written details. Our illustrated-photo and movie-poster prompts use an uploaded photo.
What shape should my cover artwork be?
The prompts on this site use a portrait 4 × 6-inch cover with a 2:3 aspect ratio. For landscape artwork, change the prompt to 6 × 4 inches and a 3:2 aspect ratio. Keep important text and faces away from the edges, then check your cover orientation and final crop in the app.
What should I check before ordering?
Review the photo order, image clarity, cover crop, names, dates, and spelling. Check AI-created artwork closely, especially text and faces.
Your finished PixFlips book
How are the photos printed?
Photos are digitally printed on quality coated paper using state-of-the-art production equipment. Each photo is printed on one side, without borders, and scaled to fit 4 × 6 or 6 × 4 inches depending on its orientation.
Can I remove photos from the book?
Yes. Every photo is perforated for easy removal, so you can hand it to someone or display it on a wall or bulletin board. The book is bound with a self-cover.
What appears on the back of a photo?
The date the photo was taken is printed on the back when that date is available in the photo’s metadata. If the metadata is missing, that information is not available to print.
Where are PixFlips books produced?
Books are produced in California by a professional printing company operating with SOC 2 compliance.
Orders & troubleshooting
How long does production and shipping take?
Production is completed in 3–5 business days. Shipping then takes an additional 3–10 days, depending on your delivery method. Please allow time for both production and shipping when planning for a gift or event.
Where can I find prices and book options?
A book with 4–20 photos is $4.99. Photos 21–24 are $0.10 each, up to $5.39 for the book. Standard shipping is $2.50 per destination; priority shipping is $15.00 per destination. See our pricing table, then choose your options in the PixFlips app.
What should I do if I’m having trouble uploading?
Check your connection, try uploading one photo at a time, and keep a copy of your original files. If the problem continues, tell us your device, browser, and the exact error message in your support request.
Can I change or cancel an order?
Contact support with your order number and the change you need. Whether a change is possible depends on the order’s production status; submitting a request does not change or cancel the order.
What if my order is delayed, damaged, or doesn’t look right?
Include your order number and describe the issue in a support request. For a delivery concern, include any tracking information you have. For a print concern, tell us which pages or images are affected.
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